WARRANTY
2-Year Limited Manufacturer Warranty.
Black Widow is backed by a 2-year limited manufacturer warranty on covered parts and labor. Warranty eligibility is verified using the machine serial number and purchase information.
STEP 1
Call Technical Support.
Contact technical support at (888) 816-1046 — some issues can be diagnosed without shipping.
STEP 2
Verify Coverage.
Lock Labs verifies the machine serial and purchase information.
STEP 3
Service if Needed.
Covered repairs are handled through the Lock Labs Warranty & Repair Center in Las Vegas, Nevada. Non-warranty service is also available.